Privacy Policy

At Superior Landscaping LLC (“we,” “our,” “us”), accessible from www.ctsuperior.com, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information that you provide directly to us:

Name
Email address
Phone number
Home or business address
Service-related information (property details, project requirements)
Credit card or payment information (processed securely by Stripe)

You may provide this information when you:

Fill out forms on our website
Contact us by email, phone, or online forms
Subscribe to newsletters or other communications
Request a quote or purchase services

We also automatically collect certain non-personal information, such as:

Browser type and version
Device information
IP address
Usage data collected through cookies or similar technologies

2. How We Use Your Information
We use the information we collect to:

Provide landscaping services, quotes, and customer support
Communicate about appointments, services, and billing
Send newsletters or promotional material if you have opted in
Reengage with prior customers regarding service deadlines or seasonal needs (subject to opt-out rights)
Improve our website, services, and customer experience
Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information
We may share your information with:

Our network of related companies (such as sister or parent entities) to provide seamless service
Third-party service providers and vendors who help us deliver our services (for example, providing addresses for deliveries, subcontractor work, or similar service-related purposes)
Vendors and subcontractors who may receive property photos, plans, or project-related data when necessary for quotations, materials delivery, or completion of services
Third-party payment processors such as Stripe for secure payment processing
Legal or regulatory authorities when required by law

All vendors and service providers are only given the information necessary to perform their role and are required to handle your information securely and in accordance with this Privacy Policy.

4. Photos Taken on Customers’ Property
We may take photos of your property for internal purposes such as quoting, proof of service, and before/after documentation. These photos may also be shared with vendors or subcontractors when necessary for project quotations, material sourcing, or completion of services.

Certain photos may be used in marketing or advertising, but we will remove or blur any identifiable information.

If you would like photos removed, please contact us, and we will honor your request.

5. Payment Information
All payments are processed securely through Stripe, a PCI-DSS compliant provider. Your payment details are encrypted and transmitted directly to Stripe. We do not store full credit card information on our servers.

For more details, please see Stripe’s Privacy Policy: https://stripe.com/privacy

6. Data Retention
Client information is currently stored indefinitely in our systems to maintain accurate service records, support long-term client relationships, and improve our operations.

If you would like us to delete your information, you may request this at any time by contacting us. We may retain certain information as required by law, regulation, or for legitimate business purposes such as accounting or recordkeeping.

7. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights
You have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data, subject to legal obligations
Opt out of marketing communications, including SMS, phone calls, and emails
Restrict or object to certain types of data processing

To exercise these rights, contact us at legal@ctsuperior.com or 860-378-2244.

If you are a Connecticut resident, you may also have rights under the Connecticut Data Privacy Act (CTDPA). California residents may have rights under the California Consumer Privacy Act (CCPA). EU residents may have rights under the General Data Protection Regulation (GDPR).

9. Cookies and Tracking
Our website may use cookies and similar technologies to improve performance, analyze usage, and personalize your experience. You may disable cookies through your browser settings, but some features may not function properly.

10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will promptly delete it.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before providing personal information.

12. Advertising and Analytics
We use third-party tools, including Google Ads and Meta Pixel (Facebook), to help us understand how visitors use our website and to deliver relevant advertising. These tools may collect information about your activity on our website and other websites to provide you with targeted ads.

This may include:

Pages visited, actions taken, and time spent on our website
IP address, device type, and browser information
Interactions with our ads across different platforms

You can opt out of personalized advertising by adjusting your browser settings, visiting the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org), or changing your ad preferences directly through Google or Meta.

13. Do Not Track Signals
Our website does not currently respond to “Do Not Track” (DNT) signals from browsers because there is no consistent industry standard for compliance.

14. International Data Transfers
If you access our website from outside the United States, please note that your information will be transferred to and processed in the United States, where our servers and service providers are located.

15. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be posted on our website with the updated effective date. If changes are material, we may also notify you by email or other direct communication.

Effective Date: 09/01/2025

Contact Us
Superior Landscaping LLC
Phone: 860-378-2244
Email: legal@ctsuperior.com
Mail: PO Box 39 Collinsville, CT 06022
Website: www.ctsuperior.com